Terms and Conditions
The points below apply to all course places unless otherwise specified under the individual language school.
Course literature is included in the price in some cases, but the most common is that you get to borrow books or have to buy them yourself.
Accommodation is available from the day before the course starts to the day after the end of the course.
On the first day of the course, the language school will conduct a test to assess the participants’ prior knowledge. On the basis of this test, the participants are placed in an appropriate teaching group.
The courses are open to everything from beginners to participants with very good prior knowledge.
If you have already studied the language at university level, please note this when registering.
If you choose to live with a family, you will usually be the only one from Norway. If you still want to live with a certain person, this can normally be arranged. If you live in an apartment or other school accommodation, try to mix the nationalities as best as possible.
On all courses you will receive course certificates, in some cases also grades. After the longer courses, it is often possible to take a test for public language diplomas such as Cambridge University Examinations, DELF, Alliance Française, D.E.L.E. and such.
Completed registration form will be sent to us. At the same time as you send us the registration, you deposit £125 in our bank account 9590.31.40403. The deposit forms part of the price, but is not refundable in case of cancellation. In addition to your own name and address, you specify the course location on the form. Voluntary cancellation insurance of £20 can be paid in addition (a total of £144). The registration will not take effect until the deposit has been paid. Once we have received your registration, we will send you a confirmation as well as further information about the course, accommodation, insurance etc. The rest of the amount must be paid no later than 30 days before the start of the course. If you sign up later than 30 days before the start of the course, you must pay the full course price as soon as we can confirm that you have received the required course. The trip is not included in the price. At the course site, the language school is responsible for the practical arrangements. This is usually done through the school secretariat, or a leader who is tasked with taking care of the participants. Here in Norway we are always available to provide further information or solve any problems that may arise. You can now send your registration to us directly from our website.
Cancellations / Changes
Should you be prevented from travelling for any reason, the following rules apply:
Cancellation must be made in writing.
If you cancel your trip more than 30 days before the course starts, we will refund the full course and registration fee less the deposit, £124.
If you cancel between 30 and 14 days before the start of the course, the course fee will be refunded less £144.
If the cancellation arrives later than 14 days, but within 3 working days before the start of the course, we will refund the course price less our expenses, minimum £144. You will always receive at least 50% of the course price.
If cancelled later than 3 working days before the start of the course, the course fee will not be refunded.
When reordering or changing course arrangements, a fee of £40. No refund will be given if the course started is cancelled during the course period, for whatever reason.
You can insure against cancellation costs by taking out a cancellation insurance of £20. The insurance applies in case of acute illness, accidents or deaths of the registered or immediate family (spouse, children, siblings or parents). If you need to cancel, we will reimburse all course costs less the deposit. Cancellations must be made no later than one business day before the course starts and it must be documented with a medical certificate.
Exchange rates, Responsibility
We reserve the right to change information in the brochure before ordering is confirmed to the course participant. We also reserve for printing errors and changes in the curricula, leisure programs etc. adopted by the language schools locally, and for cost changes beyond our control, such as new taxes, fees, exchange rate fluctuations and the like. The language travel agency relieves liability for any damage that occurs to the course participant during the course stay.
Any complaints should primarily be directed to the school without delay, to us if the complaint does not arise. Complaints that have not been processed or rectified on the spot before the stay is completed must be sent to the Language Travel Agency in writing no later than 1 month. after the course is over. Complaints that have not been submitted to the school in writing before being submitted to the Language Travel Agency will under no circumstances be met.